Frequently Asked Questions

Yes – you do not have to purchase your print devices outright we offer competitive leasing options 

Service costs can be paid monthly or quarterly, and are charged on a cost per copy basis

A cost per copy (CPC) is the charge for each piece of paper that goes through your printer

Yes. If you choose to purchase your equipment we recommend a Carbon service agreement which includes delivery and installation, training, toner, parts, labour and service calls outs

Yes, your cost per copy charge is inclusive of toner, parts, labour and service call outs

We will visit you to discuss your individual needs and offer unbiased, friendly advice

Full training on all aspects of the equipment will be demonstrated on installation; and we are always on the end of the phone if you ever have a question
Yes it can. Call us and we will discuss what photocopier is most suitable for your business needs and budget
 

Most photocopiers can be networked by fitting an optional control board which we can help with

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SUPPORT

Support is the the foundation of all we stand for at Carbon

As we partner with the best manufacturers in the sector we can offer exceptional support both locally and through the partner network nationally.